We fully understand the importance of maintaining a professional working relationship with our clients. We value the unique and trusted privilege we have in these client relationships. It is our explicit responsibility that this privileged position is never compromised. With this in mind, we have established, practiced, and enforced our code of ethics
Download Code of Ethics
Guidelines for Using the Canadian Code of Ethics
Our Code of Ethics
Our Code of Ethics is based on the fundamental aspects of caring the appropriateness of behaviour as defined by these four key principles:
- Respect for the dignity and autonomy of persons.
- Responsible caring for the best interests of persons.
- Integrity in Professional relationships.
- Responsibility to society.
Our Code of Ethics is the standard for professional practice of Vocational Rehabilitation in Canada. By providing guidelines and consequences we are able to maintain the highest levels of professionalism and excellence.
Ethical Complaint Process
Download the Complaint Form
Download Guidelines and Procedures for Processing Complaints
VRA Canada is committed to the highest ethical standards and the principles of procedural fairness and natural justice. However, since we are not regulated by statute, the onus for dealing with complaints falls internally.
If you need to register a complaint, please download and complete the Complaint Form. You will also find a link to our 'Guidelines and Procedures for Processing Complaints' document, which will be a valuable resource for you and will help you to understand our actions in regard to your complaint.