Managing conflict in a multi-generational environment can be challenging, but also rewarding. Different generations may have different perspectives, experiences, values and goals that can lead to misunderstandings or disagreements. However, they can also learn from each other and benefit from the diversity of ideas and skills.
A lack of understanding on how to manage a multi-generational workplace can have detrimental effects on communication and working relationships and ultimately undermine services. These differences give rise to workplace conflict today.
